How does onboarding support work?
Getting started · Last updated:
Short answer
After installing the program, message us on WhatsApp; we connect remotely and draw your first project with you. We reply in English, on average within 30 minutes.
Step by step
- Install moducut; the 7-day free trial starts on first launch.
- Message us on WhatsApp and tell us a time that suits you.
- At that time we connect to your computer remotely, draw your first project with you and answer your questions as we go.
- After that, the Tutorials section of the start screen explains every topic step by step; if you get stuck, message us on WhatsApp again.
If you see an error in the program, use Support › “Share Logs” in the editor to save the diagnostic log to a file and send it to us; it helps us find the problem faster.
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